Last updated: October 29, 2026
OnlinePrint.ca (“we”, “us”) respects your privacy. This policy explains what personal information we collect, how we use it, and your choices, in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Alberta privacy law.
Information we collect
- Contact details you give us: name, business name, email, phone number and addresses.
- Order and quote details, including files and artwork you upload.
- Payment information, which is processed by our payment provider; we don’t store full card numbers.
- Basic technical data such as your browser type and pages visited, through essential cookies.
How we use it
- To prepare quotes, process and deliver orders, and provide support.
- To send order updates and respond to your messages.
- To keep our site secure and prevent fraud.
- To meet legal and accounting obligations.
We don’t sell your personal information.
Who we share it with
Only service providers who need it to fulfil your order or run our site: payment processors, print and fulfilment partners, shipping carriers, and our hosting and email providers. Some of these providers may process information outside Canada.
Cookies
We use essential cookies to keep your cart and account working. You can control cookies in your browser settings.
Retention and security
We keep personal information only as long as needed for the purposes above or as required by law, and protect it with reasonable security safeguards.
Your rights
You can ask to access or correct your personal information, or withdraw consent for marketing, by emailing contact@onlineprint.ca.